Post edited 11:10 am – March 12, 2010 by galley12

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GLORIA JOHNSEN

Scottsdale, Arizona / Rego Park, New York
480.209.2150
johnsenglo@cox.net

CORPORATE FLIGHT ATTENDANT

SUMMARY OF QUALIFICATIONS

Highly motivated, sharply-focused, and quality-conscious flight attendant with years of progressive experience in delivering quality customer service to passengers. Background includes working in various aircrafts traveling to several countries. Known as an astute team player with proven ability in working with individuals of diverse cultures and nationalities; quickly establish rapport and cultivate relationships with passengers as well as associates. Demonstrate exceptional skills in monitoring cabin, expediting linen cleaning, and reporting maintenance issues to the captain. Articulate communicator; conversant in Japanese and fluent in English. Currently holds international shot card, including Yellow Fever, a passport without restriction, and Estat Schengen visa valid until November 2012. Willing to relocate.

CAREER HIGHLIGHTS

• Demonstrated exceptional performance in executing safety and emergency procedures travel routes and services, arrival times, as well as flight schedules

• Delivered first-rate customer service in answering passengers' concerns regarding aircraft, weather

• Provided assistance to passengers in placing carry-on luggage and entering / disembarking the aircraft supplies aboard

• Monitored and verified adequate supply of food, beverages, blankets, emergency equipment, and other

• Conducted regular inspections to the cabin to ensure passenger satisfaction

• Assumed full responsibility in the administration of first aid to passengers in distress

• Ensured cleanliness and safety of cabins; identified problems and immediately implemented solutions

• Acquired substantial knowledge and experience in A3129, A320, 757, 767, DC10, L1011, MD 80, and 747-100/-200/-400

EMPLOYMENT HISTORY
 

CONTRACT / FREELANCE FLIGHT ATTENDANT

OPERATOR- AIRPORT- AIRCRAFT

• Mid American Charters, LLC Phoenix Sky Harbor International Airport (KPHX); Challenger 604

• Covok Aviation, LLC Scottsdale Airport (KSDL); Falcon 7X

• Flight Crews Unlimited Chicago O'Hare International Airport (KORD); Challenger 604, Falcon 2000, G-IV

• The Sands Aviation Group Mc Carran International Airport (KLAS); BBJ, 737, G IV, 747SP

• ACASS Canada (MONTREAL) Global Express

 

• ACI Pacific GUAM Global Express

• Gemini Air Group Scottsdale Airport; Challenger 604

• DT Credit Phoenix Sky Harbor International Airport; Challenger 604

• My Aviation Taiwan Global Express; Challenger 300

• Corporate Jets Scottsdale Airport Global Express; Challenger 604

• Southwest Jet Scottsdale Airport; Challenger 604 / 601

COMMERCIAL LEAD FLIGHT ATTENDANT

Northwest Airlines (Worldwide)

EDUCATION

• Japanese Language Program | Berlitz Language School, Minneapolis, MN

• Japanese Language Program | Scottsdale Community College, Scottsdale, AZ

PROFESSIONAL TRAINING

Food Safety, Storage, and Handling Refresher Course

• Executive Cuisine, New Milford, CT: Oct 2008

Corporate 747SP Emergency Training by The Sands Aviation Group

• Emirates (UAE): Aug 2007

Ameri Flight, Abu Dhabi, United Arab

• Wet Ditching, HazMat, Cabin Evacuation, Firefighting, Airborne Pathogens, Food Safety, Storage, and Service. Refresher Course

In-House Training by The Sands Aviation Group

• Inflight Training Solutions, Las Vegas, NV: Apr 2007
• Ditching, Firefighting, Airborne Pathogens, Cabin Evacuation, and HazMat Training; American Heart
• Association’s CPR, AED, and First Aid for adult, child, and infant; and Refresher Course on Food Safety,
• Storage, and Handling

Emergency Training

Corporate Air Parts, Inc. (CAPS), Van Nuys, CA: Apr 2008

• Gulfstream G550 Certification and Training on wet ditching, hazardous materials, cabin evacuation, fire fighting, and airborne pathogens

In-House Emergency Training

Southwest Jet Aviation, Scottsdale, AZ: Dec 2005

• Ditching, Firefighting, Airborne Pathogens, Cabin Evacuation, HazMat

FAA Certification: Oct 2004

Corporate Aviation Safety; Service Training; Food Handling Safety and Storage

• International, Long Beach, CA: Nov 2003
• Boeing Flight Safety
• Medaire Training
• CPR, AED, First Aid

 

PROFESSIONAL AFFILIATION

• Association of Flight Attendants (AFA)

AWARDS AND HONORS

• Received numerous appreciation letters from the passengers
• Civilian Desert Storm and Desert Shield award from U.S. Air Force